lonsdale

This is our website. Would you prefer to shop on our website? This is our website. You previously shopped on our website. Would you like to go to our website now?

Go to our website
Stay on the website

Other country sites

Go to content
Search
  • Menu
  • Boxing
  • MMA
  • New Products
  • Logo
  • Sportswear
  • Footwear
  • MTK
  • My Account

    My Account

    Back
    • Account Details
    • Order History Summary
    • Manage Cards
    • Manage Address Book
    • Change Password
  • Help
  • Jobs
  • Store Locator
  • Sign In
Find stockists
Jobs
LonsdaleLonsdale
  • Register
  • Sign In
Search
Checkout
Bag is empty
Bag items: Basket Checkout total:
Loading...

My Bag

Discount:
Total:
View Bag Secure Checkout
Search
  • Boxing
  • MMA
  • New Products
  • Logo
  • Sportswear
  • Footwear
  • MTK
Welcome to our customer services

Look no further to find answers to some of our most frequently asked questions.

QUESTION - My order has been cancelled but it appears that I have still been charged?

ANSWER

As with the majority of online retailers, once your have entered your payment details your bank will place an authorisation against that full order amount in your account. This will show as a pending amount on your statement but will not actually be taken by us.

As soon as we cancel an order we automatically send information to your bank to ask them to release any outstanding authorisation. This process will take up to 5 days depending on your bank's procedures. For orders placed from overseas this may take longer. Please contact your bank for details.

Other related Answers

  • Returns and Exchanges
  • Refunds
  • Faulty Products
  • Cancelled/Failed Orders
  • Unable to Exchange
  • Two Charges for Order

Help Topics

  • Getting started
  • Placing Orders
  • Delivery Info
  • Product Info
  • Completed Orders
  • Existing Orders
  • Contact Us
  • Delivery FAQs
  • Technical Issues
  • Other Information
  • Terms and Conditions

contact us

still can't find the right answer?

use our contact form to get the answers you need.

our stores

want to find your closest store?

view our store finder to find all our stores in your area.

delivery cost

how much is delivery to my country?

view our delivery table to see how much it costs for delivery.

Search

Popular Links

  • Mens Underwear
  • Sportswear
  • Womens Underwear
  • Footwear
  • History
  • Boxers
  • Trainers
  • Core Bags
  • Training Gloves
  • Barrels Bags
  • Polo Shirts
  • Fight Shorts
  • Gloves
  • Gym Equipment
  • T-Shirts
  • Boxing
  • MMA
  • Spar Gloves
  • Nutrition
  • Boxing Rings
  • Fitness
  • Hoodies

Shopping

  • My Account
  • Delivery
  • Ways To Pay
  • Size Guide
  • Order History
  • Order Tracking
  • Returns
  • Find A Store

Help

  • FAQs
  • About Us
  • Contact Us
  • Security & Privacy
  • Jobs
  • Cookies
  • Corporate
  • Terms & Conditions
  • Sitemap

Social Media

Payments

We accept Mastercard, VISA, VISA Debit, VISA Electron, Maestro, PayPal and Gift Cards.
© 2019 SportsDirect.com Retail Ltd.

Cookies

We use cookies to give you the best customer experience possible. If you continue to use our website, we will assume you are happy to receive cookies from us and our partners. More info